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  • What are the advantages of the refillable packaging offered by Izom Athlétique?
    Izom Athlétique's refillable packaging is an environmentally-friendly solution that reduces plastic waste. You can buy our products in durable containers and refill them with our refills, helping to reduce the impact of our products on the environment.
  • Are IZOM Athletic products made locally?
    IZOM Athlétique products are formulated and manufactured locally in the Paris region by our partner laboratory.
  • What makes IZOM Athletic products unique?
    Our products are distinguished by their all-natural composition, which excludes synthetic ingredients harmful to health and the environment. What's more, their solid, refillable format considerably reduces plastic waste, helping to reduce the impact of our products on the environment.
  • What is IZOM Athlétique ?
    IZOM Athlétique is a cosmetic skincare brand specializing in muscle preparation and recovery for athletes. We offer 100% natural products, in solid and refillable form, to combine effectiveness, well-being and respect for the environment.
  • Are IZOM Athlétique products tested on animals?
    No, at IZOM Athletique, we are resolutely opposed to animal testing. In compliance with European legislation, none of our cosmetics are tested on animals. We are committed to an ethical approach that respects nature.
  • Are IZOM Athlétique products suitable for all sports?
    Yes, our products are designed to be used by athletes practicing different types of sports, whether endurance sports, strength sports, team sports or other sporting disciplines. Whatever your sport, our muscle preparation and recovery products can benefit you!
  • How can I contact IZOM Athlétique customer service?
    We're here to answer all your questions. You can contact us via e-mail at We'll do our best to help you quickly and efficiently!
  • Where can I buy IZOM Athlétique products?
    From October, our products will be available for pre-sale on our crowdfunding page. Once the campaign is over, you'll also be able to buy them directly from our website. We also plan to make our products available in selected physical stores. Don't hesitate to let us know where you'd like to find our products via our e-mail address: contact@izomathlé! We'll contact them directly!
  • Who are IZOM Athlétique products intended for?
    Our products are suitable for athletes of all levels, whether amateur, high-level or professional. They are particularly suitable for medium- and high-intensity sports, such as running, cycling, bodybuilding, crossfit, etc.
  • What other products are included in the IZOM Athlétique range?
    Our aim is to develop a complete range of cosmetic care products to meet the specific needs of athletes. In addition to the warming balm for effort preparation, we plan to launch other products such as recovery balms, soothing balms, massage oils, etc. Stay tuned for our new products!
  • Can I use IZOM Athlétique cosmetics if I have specific skin problems or conditions?
    If you have specific skin problems or conditions, we recommend that you consult a dermatologist or healthcare professional before using IZOM Athletique cosmetics. These experts will be able to assess your individual situation, provide you with personalized advice and determine whether our products are suitable for your skin, based on your specific needs and skin conditions.
  • Does our product contain allergens?
    Our products may contain allergens naturally present in the essential oils used. Essential oils are natural plant extracts which may cause allergic reactions in some sensitive individuals. We strive to provide detailed information about the ingredients in our products, including potential allergens, so that you can make an informed decision and avoid any ingredients to which you may be allergic. We recommend that you read the ingredients list carefully and test on a small area of skin before using the product more widely, especially if you have a history of allergies or skin sensitivities.
  • Can I use IZOM Athlétique products during pregnancy or breastfeeding?
    IZOM Athlétique products should not be used during pregnancy or breastfeeding due to the presence of essential oils.
  • Are IZOM Athlétique cosmetic products fragrance-free?
    IZOM Athlétique cosmetics contain a natural fragrance derived from natural extracts and essential oils.
  • Can I receive a trial dose?
    We understand the value of receiving a trial dose to discover our products, but as an eco-focused brand, we seek to minimize waste and encourage more sustainable choices. Rather than sending individual trial doses, we are committed to providing detailed information about our products, including ingredients, benefits and customer reviews, to help you make an informed decision.
  • How to use IZOM Athlétique products?
    To use IZOM Athletic products, please follow these steps: 1. Open the refillable stick: Remove the cap from the stick to access the balm. 2. Apply the product: Gently glide the balm over the desired area of your skin. Make sure you cover the area evenly. 3. Massage: Once you've applied the balm, gently massage the area with circular movements. This will help the product penetrate the skin and promote absorption. 4. Refill your stick: When the stick is empty, you can replace it with a full refill. Simply remove the empty refill by pushing from the bottom of the stick and insert the new refill until it is secure.
  • ​​Can I use IZOM Athlétique products for outdoor activities?
    Yes, our products are designed to meet the needs of athletes, including those involved in outdoor activities. Whether you're cycling, hiking, climbing or doing any other outdoor sport, our products can help you prepare your muscles and recover after exercise, wherever you are.
  • Are IZOM Athlétique products suitable for all skin types?
    IZOM Athlétique products are suitable for all skin types, but it is important to note that our products contain essential oils. If you have sensitive skin, we recommend testing on a small area before use.
  • How long does your IZOM Athlétique balm last?
    The shelf life of IZOM Athletic Balm may vary according to personal use. In general, a refill of balm can last from 1 to 3 months, depending on frequency of use and the amount applied each time.
  • Can IZOM Athlétique products be used by people of all ages?
    IZOM Athletic products are generally suitable for adults and adolescents. However, we recommend consulting a healthcare professional before using our products on children or younger people. Some essential oils or specific ingredients may not be suitable for young children, so it's important to take extra care and precautions according to age and individual needs.
  • Do IZOM Athlétique products have an expiry date?
    Yes, like all natural cosmetics, our products have an expiration date. The recommended shelf life is indicated on the product packaging. To ensure optimum effectiveness, we recommend that you use our products within the recommended timeframe.
  • Can I order by phone?
    We are sorry, but we do not offer telephone ordering at this time. We encourage you to place your order directly on our website, where you can select the products of your choice, complete your purchase online and enjoy a secure and convenient experience. If you encounter any difficulties during the online ordering process, please contact us and we will be delighted to help you resolve any issues.
  • Does IZOM Athlétique ship its products internationally?
    Yes, we ship internationally. During the ordering process on our website, you will be able to select your country of residence to check delivery availability. Please note that additional shipping costs and delivery times may apply depending on your destination. In addition, any customs duties (depending on destination) are your responsibility.
  • How do I apply for a partnership?
    To request a partnership with IZOM Athlétique, please contact us at
  • How to sell our products in your shop?
    Would you like to sell our products in your store? Contact our sales team by e-mail:
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